Order Processing and Shipping


Please kindly allow 2-3 business days for processing at our business centre before your order is shipped. Orders placed after 12 pm on Friday will be processed the following Monday. Once orders are placed they cannot be changed or cancelled as our products are custom made per order.

  • All prices are shown in Australian dollars and excludes GST (Goods and Service Tax). The total cost of a customer’s order will be shown at checkout or prior to payment.
  • All orders will include a dispatch and track notification, accessible through your account order page.
  • Please allow 2 to 3 weeks for your order to arrive.

My Teddy Roses will not be responsible for unforeseen delays due to factors outside of our control. This may affect the delivery time, such as delivery driver breakdowns, strikes, inclement weather, natural disasters and other factors which cannot be predicted.

For international orders, My Teddy Roses will not be responsible for any shipping deliveries that may be affected by customs, natural occurrences, transfers from Australia Post to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fees, customs or back-end charges once the package has exited Australia.

Please ensure that the Terms and Conditions have been read, understood and agreed to before conducting any business transactions.