We understand that there are many questions that you may be asking yourself right before or after you have placed an order with My Teddy Roses.

Here are just some of the questions we have been asked previously:

At My Teddy Roses, we believe that luxury is in each detail. Therefore, we do not mass produce our bears and are custom made per order to ensure that each product is created with the upmost attention to detail. We only use high-quality materials as these rose animals are created from special roses which looks similar to a real rose.

Once an order is placed, we allocate your order to our specialist to create the rose animal which takes least three days to make. Our specialist devote their time and love into creating these beautiful rose animals to ensure they are handcrafted to perfection giving that wow factor time and time again!

In addition, our products come with the following advantages:

  • Long lasting

These rose animals will not lose its attractive appearance for a very long time as the rose buds will not lose its  beautiful appearance, nor original colour.

  • Uniqueness

Our rose products are a unique concept and is the perfect gift for any celebration, it is also a new word in interior design. You can use them to decorate your wedding or other formal celebration as  they suit any theme or design and emphasises the exquisite taste of the organisers. This will create a special atmosphere and capture the significance of the day.

No, our rose bears are handmade with artificial foamiran roses. These roses are visually similar from natural roses; creating the impression of fresh roses. The foamiran roses are a soft decorative material used in various types of needlework. It has a velvety texture resembling rose petals and is soft to touch. These roses will never wither or die and will last!

Unfortunately, we have discontinued these due to it’s fragile state during transit.

Due to the handling of the rose bears, some of the rosebuds may fall out. Therefore, we have provided a glue stick with each rose bear to solve this issue. Please use the glue stick with a glue gun and simply glue them back together. Alternatively, you can use super glue to stick the rosebud back together.

Due to the handling of the rose bears, some of the rosebuds may be flat during shipment. No need to stress as this is completely normal! The rosebuds are made of foamarian material which is soft and delicate. Therefore, small areas may be flat and squished. All you need to do is to heat the rosebuds by using a hairdryer and lightly squeeze it to shape.

Please ensure that you take care of your rose bear as follows:

  • Please do not water the rose bear.
  • If a rose falls off, please use super glue to put it back together.
  • Use a gentle brush to remove any dust or dirt from the rose bear.
  • Avoid the rose bear from being directly exposed to sunlight, strong air-conditioning, fans or vents.

This will ensure that the roses will last a lifetime and will preserve its beauty throughout the ages.

No, we are an online based store.

We do not offer any refunds or exchanges for change of mind. Please note that each order is custom made. Refunds are only available if the rose bear or product is faulty.